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Residential Home We are here to help.

Do you need assistance with making a payment or do you have questions? Contact our Commercial Accounts department for assistance.

Important Phone Numbers
  • (417) 863-9000 & Press 4 - Commercial Accounts
  • 1-888-863-9001 - Report a power outage.
  • (417) 831-8331 - Phone Pay & 24 Hour account inquiry.
  • (417) 863-9000 - All other calls.

Lobby Information
  • 301 E. Central, Springfield MO - View Map
  • CU’s Customer Service Lobby is open 8 a.m. – 4:30 p.m. for your convenience, Monday through Friday.
  • Closed for holidays.

Call Center Hours
  • (417) 863-9000
  • CU’s Customer Service Call Center is open 7:30 a.m. – 5:30 p.m., Monday through Friday.
  • Closed for holidays.

CU's Mailing Address
  • PO Box 551
  • Springfield, MO 65801-0551


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