View a map of electrical outages in City Utilities' service territory based on substations. Zoom in to see more details on neighborhood feeders.
Reporting a Power Outage
Report your power outage online using Manage My Account
. If you don't already have a login, you will need to register before reporting your outage.
You may also call 1-888-863-9001
to report a power outage. The phone reporting system is an efficient & fast way to make a report. It is important to only report an outage once, as further calls to the outage hotline can clog the phone lines and prohibit other customers from reporting outages.
Non-electric outages may be reported by calling (417) 863-9000
and following the voice prompts.
Reporting a Street Light Outage
Report a street light outage online using this online form
or by calling (417) 863-9000
Update Your Outage Phone Number
During a power outage, City Utilities uses your phone number to report your outage call in our computer system. Providing City Utilities with an up-to-date phone number will allow you to report your power outage faster.