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   More Residential Information
Residential Home In addition to providing reliable electric, natural gas and water services, City Utilities offers a variety of programs and services designed to meet your energy needs and save money, too!

Find general customer service information here about our rates, bill inserts and more.

  • Bill Inserts
    City Utilities' monthly bill inserts are a great way to learn important tips about efficiency, safety and utility programs that may help you and your pocketbook.

  • Rate Information
    Questions about our rates? The rates of City Utilities are approved by the Board of Public Utilities and the Springfield City Council.

  • Frequently Asked Questions
    Do you want to know how to sign up for new service or what a normal residential deposit is? Find out more here.

  • How to Read Your Meter
    Would you like to know how to read your own meter?

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