City Utilities offers a wide variety of programs and services to benefit our residential customers. Discover how our rebates, newsletters, and other programs can benefit your home and family.
Save time, money and energy with choices to make your utility services more convenient and affordable.
Payments Options Searching for convenient ways to pay your utility bill? Pay your bill online, by phone, or enroll in our EZ Pay program.
Billing Options Save paper, postage, checks, and gasoline by trying one of these convenient options for receiving your monthly utility bill.
Starting, Stopping or Moving Service If you're about to move to Springfield or into a new home, it's easy for you to connect your utilities. You can establish service several ways: online, by phone, or in person.
Customer Service Do you need assistance with making a payment or do you have questions? Contact our Customer Service department.
Rebates & Savings Click, explore and save with City Utilities rebates & tips to help you conserve energy and save money.
Programs & Services In addition to providing reliable electric, natural gas and water services, City Utilities offers a variety of programs and services designed to meet your energy needs and save money, too!
Renewables City Utilities continues to seek ways to make Springfield a more environmentally-friendly place to live. Find out what we are doing and how you can help.
Safety Information At City Utilities, we place the highest priority on the safety of our customers, our employees, and our community. Following simple guidelines can help make sure you stay safe at home and on the job.
Outage Reporting Find out how to report an outage and see frequently asked questions about power restoration.
Other Information Find out more about how City Utilities can help you. Check out our bill inserts, rate information, and information on a variety of other topics.
