Logo: City Utilities of Springfield, MO

 
Connect with us:  External Link: Facebook - City Utilities  External Link: Twitter - City Utilities  External Link: YouTube Videos - City Utilities 
My Home

Get Adobe Reader
To view some files, you need Adobe® Acrobat® Reader.
   Customer Service
Residential Home We are here to help.

Do you need assistance with making a payment or do you have questions? Contact our Customer Service department.
Payment Options >  Customer Service

Having Trouble Paying Your Bill?
Important Phone Numbers
  • 1-888-863-9001 - Report a power outage.
  • (417) 863-9000 - All other calls.

Contact Us Online
Lobby Information
  • 301 E. Central, Springfield MO - View Map
  • CU’s Customer Service Lobby is open 8 a.m. – 4:30 p.m. for your convenience, Monday through Friday.
  • Closed for holidays.

Call Center Hours
  • (417) 863-9000
  • CU’s Customer Service Call Center is open 7:30 a.m. – 5:30 p.m., Monday through Friday.
  • Closed for holidays.

CU's Mailing Address
  • PO Box 551
  • Springfield, MO 65801-0551