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   Pay in Person
Residential Home You can pay your utility bill several different ways. In addition to Manage My Account, one of our online payment resources, you may make a payment by phone, thru the mail, or in person.

Payments are accepted in our lobby, drive-up payment drop box, or at several authorized bill payment locations around town.
Payment Options >  Pay in Person

You are welcome to make a payment in the City Utilities' Main Office lobby or use the outdoor payment kiosk after hours.

Lobby Hours
  • 301 E. Central, Springfield MO - View Map
  • Lobby hours: 8 am ľ 4:30 pm, Mon-Fri.
  • Closed for holidays.

Also, we have a drive-up payment drop box. Drop off your payment without getting out of the car. Please do not place cash in drop boxes.

Authorized Bill Payment Locations
Bill payment locations around town make it convenient to drop off your payment while doing other shopping.

Locations:
    Customer Service Representative
  • Dillons
  • Price Cutter
  • Bank of America
  • US Bank

Wal-Mart
For a minimal fee, Wal-Mart offers utility bill payment as a service for their customers.