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   Pay in Person
Residential Home You can pay your utility bill several different ways. In addition to Quick Pay, one of our online payment resource, you may make a payment by phone, thru the mail, or in person.

Payments are accepted in our lobby, drive-up payment drop box, or at several authorized bill payment locations around town.
Payment Options >  Pay in Person

You are welcome to make a payment at the City Utilities' Main Office lobby.

Lobby Hours
  • 301 E. Central, Springfield MO - View Map
  • CU’s Customer Service Lobby is open 8 a.m. – 4:30 p.m. for your convenience, Monday through Friday.
  • Closed for holidays.

Payment drop boxes are also available at the Main Office, including a drive-up payment drop box. Drop off your payment without getting out of the car. Please do not place cash in drop boxes.

Authorized Bill Payment Locations
Bill payment locations around town make it convenient to drop off your payment while doing other shopping.

Locations:
    Customer Service Representative
  • Dillons
  • Price Cutter
  • Bank of America
  • Empire Bank
  • US Bank

Wal-Mart
For a minimal fee, Wal-Mart offers utility bill payment as a service for their customers.


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