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Transit Services - General Information
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Welcome Aboard! City Utilities has operated the public transit system for the City of Springfield since 1945.
The transit system has 15 fixed day routes and four fixed night routes, encompassing 169 miles of route. Additionally, CU offers a paratransit service (Access Express) that provides rides to passengers who require additional resources to facilitate their bus travel.
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Transit Overview >
General Information
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- General Information
The transit system has 15 fixed day routes and four fixed night routes, encompassing 169 miles of route. In addition to the fixed route system, CU offers a paratransit service (Access Express) that provides rides to passengers who require additional resources to facilitate their bus travel.
Bus schedules are available in Braille and large print format, in addition to the printed schedules. Contact Transit Services at (417) 831-8782 for more information.
- Operating Hours
- Contact & Location Information
Phone Number: (417) 831-8782
Deaf, Hard of Hearing, & Speech Disabled Relay Services:
711 - Nationwide relay service
1-800-735-2966 - Missouri TTY service
1-800-735-0135 - Missouri voice carry-over service
Transit Services:
City Utilities Transit Services
1505 N. Boonville
Springfield, MO 65803
Bus Transfer Facility:
Park Central West
Patton & McDaniel
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- Title VI
What is Title VI of the Civil Rights Act of 1964?
Title VI prohibits discrimination on the basis of race, color, and national origin in programs and activities receiving Federal financial assistance.
City Utilities is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, color, or national origin, as protected by Title VI of the Civil Rights Act of 1964. If you believe you have been subjected to discrimination under Title VI, you may file a complaint.
How to File a Title VI Complaint?
You may file a signed, written complaint one hundred and eighty (180) days from the date of alleged discrimination. The complaint should include the following information:
- Your name, address, and how to contact you (i.e. telephone number, e-mail address, etc.)
- How, when, where, and why you believe you were discriminated against. Include the location, names and contact information of any witnesses.
- The complaint may be filed in writing with City Utilities, delivered or mailed to:
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City Utilities of Springfield
Director of Transit
1505 N. Boonville Ave.
Springfield, MO 65803
- Limited English Proficient (LEP) Plan
Who is a Limited English Proficient (LEP) individual?
Individuals who do not speak English as their primary language and who have a limited ability to read, speak, write, or understand English can be limited English proficient, or LEP. These individuals may be entitled to language assistance with respect to a particular type or service, benefit, or encounter.
City Utilities is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transit services on the basis of race, color, or national origin.
- Driver of the Year
We, at CU Transit Services, take pride in providing our community with a greatly needed service.
One of the ways to recognize the contribution our employees make to the community is by honoring a driver of the year.
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