New & Improved
MY ACCOUNT!
Managing your City Utilities account just got a lot easier!
Pay bills, monitor usage, get notifications and more – at your fingertips.
Pay bills, monitor usage, get notifications and more – at your fingertips.
New & Improved
MY ACCOUNT!
Managing your City Utilities account just got a lot easier!
Pay bills, monitor usage, get notifications and more – at your fingertips.
Pay bills, monitor usage, get notifications and more – at your fingertips.
My Account
Log in to make a payment and view your utility account information.
Moving?
New to Springfield or relocating? Visit us in person, by phone or online.
Ways to Save
Save money and energy with CU rebates at your home or business.
Ways to Pay Your Bill
Make your life easier by choosing from several options to pay your utility bill.
Outage Center
Experiencing an outage? Contact us immediately.
Contact Us
Questions? We are available to assist you in person, by phone or online.
Lights Out? Smell Gas?
Let us know about power outages or if you smell gas.
Our crews will respond to fix the problem!
As of April 20, 2021, all MY ACCOUNT users will need to register for a new online account, even if you had a login in the past.