New & ImprovedMY ACCOUNT!Managing your City Utilities account just got a lot easier!Pay bills, monitor usage, get notifications and more – at your fingertips. My Account SMELL GAS? ACT FAST!Leave the immediate area quickly. Call 911 or CU at (417) 863-9000 to report a “Gas Service Problem”. Learn More I want to... Make a payment Report an outage Start, stop, or move my service Account Login My Account Log in to make a payment and view your utility account information. Moving? New to Springfield or relocating? Visit us in person, by phone or online. Ways to Save Save money and energy with CU rebates at your home or business. Ways to Pay Your Bill Make your life easier by choosing from several options to pay your utility bill. Outage Center Experiencing an outage? Contact us immediately. Contact Us Questions? We are available to assist you in person, by phone or online. Lights Out? Smell Gas? Let us know about power outages or if you smell gas.Our crews will respond to fix the problem! View Power Outage Map Report Outage Smell Gas? Report Outage Smell Gas?