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Hello! My Name Is Michaela.

Oct 5, 2018

Hello! My name is Michaela. I’ve been with CU for a little more than a year answering your calls in customer service as a customer service representative.

CU: What do you do in your position?

Michaela: I assist City Utilities residential customers in the call center.

CU: What’s your favorite thing you do?

Michaela: My favorite thing is getting to talk with a lot of different people in many different situations and being able to help them with their accounts. It is always a good feeling to resolve others’ issues and make their lives a little better!

CU: Why do you like working for us?

Michaela: I love working for City Utilities because the people I work with and for are some of the best around! I enjoy working with my co-workers and feeling like more than just another employee in my department. The opportunities for growth and development are endless and easily accessible with CU. They also offer great benefits and incentives for taking care of your health and performing well at your duties!

CU: Why should someone want to apply to work in your department?

Michaela: If you are looking for a good job with a strong company to use your customer service skills to help others, then this is your department!

CU: What do you do outside of work for fun?

Michaela: I like to kayak or hike outside. I love to spend time with friends or family. I like reading or watching movies. I am very active in CrossFit.

Interested in applying to work at City Utilities? Apply now!