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Helping You In A Pinch With Payment Arrangements

Mar 6, 2019

Everyone needs a little help occasionally. Sometimes your paychecks may not line up with your bill’s due date. Sometimes you just get a little behind. We offer payment arrangements for any customer who is struggling to pay their bill and we want to help you!

Payment arrangements are intended to help you pay off the entire balance of your account, within a reasonable amount of time. Our goal is to get an arrangement set up that accomplishes that goal before your next bill prints to help keep you from getting too far behind.


The secret? You need to contact us at 417-863-9000.

If you’re unable to pay your bill by its due date, call us before your due date to set up a payment arrangement that works for you and avoid late payment charges. You can set up as many as you need to help you get your balance paid.

We also know that life happens. If you make an arrangement and are unable to keep it, call us by the agreed due date so we can help you with your balance.

You can also set up payment arrangements through your Manage My Account portal. If you have questions, give us a call.


Just remember – communication is key!

Do you need help? Call us at 417-863-9000. We’re available by phone Monday through Friday from 7:30 a.m. to 5:30 p.m.

Another option that can help you budget your utility bill is our Level Pay program if you’ve been at your residence for at least a year.