July 2023 Board Update

Extreme Heat Increases Demands on Utility Systems – How to Reduce and Save

The extreme heat this week is not only uncomfortable, but it also places higher demands on customers’ electric and water systems. Increased usage and extreme heat can also strain utility equipment. Reducing usage during peak times from 3 p.m. to 8 p.m., can help to reduce potential issues caused by increased demand.

CU water customers can help by using the Even and Odd watering plan for lawn irrigation. Not only do these steps help reduce system demands, but they can also help customers save on their utility bills. Additional ways for customers to save, available rebates, and other tips, can be found on the Ways to Save page of our website.

Our Customer Service team is available at (417) 863-9000 to assist and if needed, can help with payment arrangements. Customers should also register for My Account to track utility usage, receive updates, and useful tips that will help year-round. For more information or to register, click on the My Account tab on our website.

Utility Receives Honors at American Public Gas Association Conference

City Utilities was named as an American Public Gas Association (APGA) Safety Contest winner for the 2022 calendar year. Winners of this award have the lowest number of recordable injuries in hours worked and highlight the dedication of maintaining the highest safety standards within their system, their communities, and in the natural gas industry.

Also at the conference, Steve Squibb, City Utilities’ Director of Natural Gas and Water Operations, received the Personal Achievement, and Research Foundation Distinguished Service awards from APGA. The awards are given to individuals who have made substantial contributions toward the goals of the natural gas industry.

CU 2024 Fiscal Year Operating Budget Meetings

City Utilities will begin presenting the proposed 2024 Operating Budget to the Board and City Council. Meeting dates and public hearing opportunities are below.

• August 8 – Board Study Session
• August 9 – Citizens Advisory Council (Public Hearing for Rate Proposal)
• August 10 – Joint Board/City Council Meeting (Public Hearing for Rate Proposal)
• August 17 – CU Board Meeting (Public Hearing)

The proposed 2024 Operating Budget will be available on our website.