Advanced Metering

City Utilities is moving to the next generation of metering.  During this multi-year project, we are upgrading our old manual metering system to an Advanced Metering Infrastructure (AMI) that allows two-way communication between City Utilities and our electric, natural gas and water meters.  This new system will provide you with a variety of benefits, including better customer service and better reliability.

Once installed, customers will be provided up-to-date usage information, which could be helpful in understanding how to make smarter choices affecting your utilities.

 
More Questions?

If you have questions or would like additional information, we invite you to review the Frequently Asked Questions (FAQs) or to contact one of our AMI specialists.

 

Manage My Account – How To View AMI Data

Manage My Account - AMI Video Thumbnail

Manage My Account – How To Register Online

Manage My Account - Register Account Video Thumbnail

 

Contact an AMI specialist

Our staff is available to answer questions concerning our Advanced Metering efforts.

  • (417) 831-8800
  • 8:00 am – 4:00 p.m., Monday through Friday
Additional Resources