‘Tis The Season For Scammers

It’s the time of year when customers across the country are targeted by groups looking to get your personal information. Keep your information safe and your holiday season festive with these simple tips: TIP 1. If you get a...

Changes to Natural Gas & Water Bills

As winter approaches, you may start to see a change in your utility bill especially if you heat your home with natural gas. Keep reading for more information about changes you may see to your natural gas and water bills. If you...

Switch to PAPERLESS Billing

Switching from paper bills to PAPERLESS billing can save both time and money. Rather than receiving your bill each month in the mail, you’ll get a handy email (or even a text message) to let you know when your bill is ready. Even...

Hello! My Name Is Michaela.

Hello! My name is Michaela. I’ve been with CU for a little more than a year answering your calls in customer service as a customer service representative. CU: What do you do in your position? Michaela: I assist City...

Residential Customers May See Reduced Electric Bill

Beginning in October until March 2019, you can expect to pay about $5.90 less for electric use for every 1,000 kWh you use compared to the same six-month period last year. This change in your bill is due to an updated electric...

2019 City Utilities’ Budget

On September 24, City Council approved our 2019 Annual Operating Budget. The budget includes funding for continued infrastructure replacement of water and natural gas mains, the continuation of automated metering installations for...

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Residential Email Newsletter

CU’s email newsletter is written for our customers in mind. We bring you relevant information to keep you up-to-date on utility business, energy management tips, safety tips, and more.