A True Value

City Utilities, a publicly-owned utility, takes a progressive, responsible approach to connect our community by reliably providing safe drinking water, natural gas, renewable energy, local bus transportation, Gigabit broadband for your business, and electricity at some of the lowest rates in the nation. A recent Commercial Customer Satisfaction Survey is a true testament to City Utilities, resulting in a 99% overall satisfaction and 97% for reliable electric service. For more information about City Utilities, visit our Company Profile.  

City Utilities - Overall Satisfaction Survey - 97+%
City Utilities - Reliable Electric Service Survey - 97+%
Powering Springfield

City Utilities effectively utilizes its production and supply capabilities to ensure safe, reliable and consistent electric service with a diverse generation mix of coal and gas and purchased power sources of hydro, wind, and solar energy.  City Utilities also participates in the integrated marketplace, a wholesale power market.

City Utilities was recognized in 2014 as a Reliable Public Power Provider (RP3) from the American Public Power Association for providing the highest degree of reliable and safe electric service.

Broadband Services

SpringNet, a division of City Utilities since 1987, delivers Gigabit broadband services for your business backed by customer service that exceeds expectation for quality, value and reliability. All services are designed to offer a highly reliable “utility grade” of service for the rapidly emerging trends in Internet applications and the critical nature of today’s computerized business.