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How does City Utilities protect my information?


At City Utilities, your privacy is important to us. We know that when you visit us online, by phone, or in person, you depend on us to be diligent about protecting your privacy. We also know that you rely on us to provide products and services that meet each of your needs. To do both, we need to gather – and protect – certain information about you.

City Utilities takes protecting personally identifiable information (PII) very seriously. Our technologies utilize multiple layers of security anytime information is stored, transmitted, or processed. These protections include strong network security and authentication, anti-virus protection, data encryption, and secure web tunnels (SSL). By using up-to-date products and technologies, City Utilities provides service in a safe and secure manner.