Customer Support

Contact Us

Contact Us


Questions? We are available to assist you in person, by phone or online.

Outage Center

Outage Center


Experiencing an outage? Contact us immediately.

FAQs

Frequently Asked Questions


Answers to the most-commonly asked utility questions.

Safety

Safety


Customer safety is a priority at CU. Learn more about keeping you and your family safe.

Tree Management

Tree Management


When planting a tree, it’s all about location. Visit with CU’s experts to ensure the beauty of the tree while maintaining reliable electric service.

Water & Natural Gas

Water & Natural Gas


CU resources, providing Springfield’s drinking water and natural gas to warm your home.