Boil Water Notices
A boil water notice is a public notification advising customers to boil tap water before consuming it. Boil water notices are issued when an event has occurred with the potential to adversely affect water quality, or a situation has occurred where there is known degradation of the water quality. There are two types of notices: the boil water advisory and the boil water order.
Boil Water Advisory
A boil water advisory is a precautionary measure. Learn what you should do during a boil water advisory.
Frequently Asked Questions
Learn more about boil water notices, including how to sanitize water for consumption, washing dishes, bathing, and brushing your teeth.
Boil Water Order
Customers under a boil water order should boil their water to kill bacteria and other organisms. Learn what you should do during a boil water order.
If you have any questions regarding CU’s boil water orders or advisories, please call Customer Service at (417) 863-9000.
- Missouri Department of Natural Resources – Boil Water Orders
- Boil Water Orders & Advisories Fact Sheet
- Call the Missouri Department of Natural Resources – Public Drinking Water Branch at 800-361-4827 or 573-751-5331.