Let us ease some of the stress when moving, whether you are new to Springfield or just relocating. Online, in person or by phone—three options available to assist you.
Start, Stop, Move Services
It’s quick & easy to start, stop or move services online using Manage My Account. If you are new to the system, it’s easy to enroll and begin service by following the prompts. Already enrolled, choose My Utility Options / Moving?
Average Bill Report
Moving? You may want to know what the average utilities are at your new home. We can help!
Make Your Request By Phone or In Person
Customer Service Call Center
- (417) 863-9000
- 7:30 a.m. – 5:30 p.m., Mon-Fri, Excluding holidays
- Lobby Hours: 8 a.m. – 4:30 p.m., Mon-Fri, Excluding holidays
- 24 hour Payment Kiosks available
- 301 E Central
- Springfield, MO 65802