Report Power Outage Online


Report your power outage online using Manage My Account. If you don’t already have a login, you will need to register before reporting your outage online.

Manage My Account

Report Power Outage by Phone


To report your outage by phone, you will need to know the phone number you have associated with your CU account. This number is displayed on your CU bill.

Call 1-888-863-9001

Street Light Outage


Report a street light that’s out or malfunctioning.

Gas or Water Issue?


Do you smell natural gas or have a water issue? Call (417) 863-9000 and follow the voice prompts.

Report a Wire Down


Is there a wire down nearby, but no outage? Don’t know if it is power, telephone, or cable line? STAY CLEAR and call (417) 863-9000 and follow the voice prompts.