Report Power Outage Online
Report your power outage online using My Account. For best results, login to your online account to report an outage. If you don’t already have a login, you may still report an outage, but will have fewer notification options. Outage Help
Report Power Outage by Phone
***TEMPORARY PHONE ISSUE – 12/5/2022***
Due to unforeseen issues, reporting outages via a phone call is unavailable. Please report your outage online using My Account. For best results, login to your online account to report an outage. If you don’t already have a login, you may still report an outage, but will have fewer options (see help under “Report Power Outage Online”).
Report Street Light Problem
Report a street light that’s out or malfunctioning using My Account. For best results, login to your online account to report an outage. If you don’t already have a login, you may still report an outage, but will have fewer notification options. Outage Help
Gas or Water Issue?
Do you smell natural gas or have a water issue? Call (417) 863-9000 and follow the voice prompts.
- (417) 863-9000 – “Gas or Water Service Problem”
Report a Wire Down
Is there a wire down nearby, but no outage? Don’t know if it is power, telephone, or cable line? STAY CLEAR and call (417) 863-9000 and follow the voice prompts.
- (417) 863-9000 – “Electric Service Problem”