Select Page

Home Repair Plans from HomeServe

City Utilities of Springfield and HomeServe have partnered to make available plans that help protect customers from the unexpected expense and inconvenience of emergency repairs to the systems in their homes. Many times, homeowners are unaware of their responsibility for the repairs to these systems in and around their home. That’s why we wanted to introduce you to HomeServe, an administrator that offers optional and affordable programs that can help provide peace of mind.

Exterior Electrical Coverage

Exterior electrical component failures can be caused by aging of the power line, tripped breakers, ground settling, weatherhead corrosion, a loose entrance cable, a broken meter socket, or a loose breaker. It can be expensive to repair or replace your home’s exterior electrical components. Help safeguard your finances against the costs of these repairs with coverage from HomeServe.

Exterior Water Service Line Coverage

A leaking or blocked exterior water service line can be expensive to replace. Many homeowners aren’t aware that they own their water service line and will have to pay for any repairs. The exterior water service line – from your property boundary or external wall of your well casing to the water service meter or main shut-off valve inside your home – is your responsibility.

or call:
(833) 980-3522


Call 24/7

If you have a problem, a HomeServe repair hotline representative is available to take your call 24/7 and can schedule an appointment to get you the help you need.

HomeServe Will Send a Technician

When you need to make a claim, HomeServe will send a local, licensed technician right to your doorstep to handle all your covered repairs.

Get Thumbs Up Service

HomeServe’s approved local, licensed and insured professionals deliver quality service to their customers. The result is a big thumbs up for the repair work.

Subject to eligibility requirements, waiting period, coverage limitations and exclusions. Find out more at HomeServe.

HomeServe USA Repair Management Corp. (“HomeServe”) is an independent company separate from City Utilities and offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from City Utilities. City Utilities does not provide or administer coverage under service contracts between its customers and HomeServe, nor is City Utilities a party or a guarantor as to any such service contracts. City Utilities in no way warrants or is liable for the work or performance of HomeServe.  City Utilities’ partnership with HomeServe is offered at no cost to City Utilities and no payment received by City Utilities from its customers is used to promote or administer the program. HomeServe pays for all aspects of its program, including marketing, customer service, and repairs.