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  1. Try the search – Look for the magnifying glass in the menu area
  2. Protect your personal account information!  Don’t include personal account information on this form.  This form is for online issues, if you need assistance with your account, contact us at (417) 863-9000.
  3. Minimum system requirements for CU online account management.

Please Note: This form is not intended for use in reporting emergencies requiring immediate attention, such as natural gas leaks and downed electrical lines. For utility emergencies, call CU at (417) 863-9000, or dial 911.

If you require additional assistance using this form, call City Utilities at (417) 863-9000.